Our medical helpline, accessible as an integral benefit within our insurance plans or through an annual subscription service, allows customers to pick up a phone and talk directly to a friendly, UK based, General Medical Council registered doctor 24 hours a day, 365 days a year. The service selects a suitable specialist based on an easy-to-navigate in call menu, and in this way acts as a virtual hospital. A doctor can be accessed through local or international numbers, via video using a webcam, or via an email with attachments